Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how The Renew Group collects, uses, discloses, and safeguards your data when you visit our website, request quotes, purchase policies, or interact with us.

1. Information We Collect

• Personal details you provide (name, address, email, phone, date of birth, SSN (when required for underwriting), driver’s license, vehicle and property information, health information for certain products, payment details).
• Information automatically collected (IP address, browser type, pages visited, time spent on site, referring URLs) via cookies and similar technologies.
• Information from third parties (credit reports, motor vehicle reports, claims history, and data from consumer reporting agencies when permitted by law).

2. How We Use Your Information

• To quote, bind, and service insurance policies
• To underwrite and price coverage accurately
• To process payments and claims
• To communicate with you about your policies and renewals
• To improve our website and services
• To comply with legal and regulatory requirements
• To prevent fraud and manage risk

3. Sharing of Your Information We share information only when necessary:

• With licensed insurance carriers and underwriters to obtain quotes and issue policies
• With trusted service providers (payment processors, claims adjusters, IT vendors) who are contractually obligated to protect your data
• When required by law, regulation, or legal process
• In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for marketing purposes.

4. Data Security We use industry-standard physical, technical, and administrative safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

• You may opt out of marketing emails at any time by clicking “unsubscribe” or contacting us.
• You have the right to access, correct, or delete personal information we hold (subject to underwriting and legal retention requirements).
• California residents: see our CCPA Notice below.

6. Cookies & Tracking We use cookies to improve your experience. You can manage cookie preferences through your browser settings.

7. Children’s Privacy Our services are not directed to individuals under 16. We do not knowingly collect personal information from children.

8. Changes to This Policy We may update this Privacy Policy from time to time. The new version will be posted here with an updated effective date.

9. Contact Us Questions or requests regarding your data? Email: [email protected] Call: (903) 99-RENEW Mail: The Renew Group, Attn: Privacy Officer, 108 Sycamore St, Mineola, TX 75773

CCPA Notice for California Residents California residents have the right to request access to, deletion of, and opt-out of the sale of personal information (we do not sell data). Submit requests via the contact methods above. We will verify your identity before responding.

Thank you for trusting The Renew Group with your insurance needs.